Privacy Policy

Last updated: Jan, 1 2026

Pulse Aviation LLC (“Pulse Aviation,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect when you visit or use our website (the “Service”), how we use it, and the choices you have.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

Quick Definitions (So This Policy Is Easier to Read)

  • Account: A unique profile created for you to access parts of our Service.

  • Company: Pulse Aviation LLC, 4050 Airport Road, Lakeland, FL 33811.

  • Cookies: Small files stored on your device that help websites function and remember preferences.

  • Country: Florida, United States.

  • Device: Any device used to access the Service (computer, phone, tablet, etc.).

  • Personal Data: Information that can identify you (directly or indirectly).

  • Service: Our website and related online services.

  • Service Provider: A third party that supports our Service (hosting, analytics, customer tools, etc.).

  • Usage Data: Technical data collected automatically about how the Service is used.

  • Website: Pulse Aviation Aircraft AOG Maintenance Support, accessible at https://www.pulseaviation.com

  • You: The person or entity using the Service.

Information We Collect

1) Personal Data You Choose to Share

When you use our Service, you may provide information such as:

  • Email address

  • First and last name

  • Phone number

2) Usage Data Collected Automatically

When you browse our website, we may automatically collect information such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on pages

  • Date/time of visit

  • Device identifiers and diagnostic data

If you access the Service from a mobile device, we may also collect:

  • Mobile device type and ID

  • Mobile operating system

  • Mobile browser type

  • IP address associated with the device

Cookies and Tracking Technologies

We use cookies and similar technologies to help the website run smoothly, understand usage, and improve your experience. These technologies may include:

  • Browser Cookies: Small files stored on your device. You can adjust your browser to refuse cookies or alert you when cookies are being used. If you disable cookies, some parts of the site may not function properly.

  • Flash Cookies: Some features may use local stored objects. These are managed differently than browser cookies. Adobe guidance is available here: https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html

  • Web Beacons: Small files (e.g., pixels) used to understand how pages and emails perform (for example, whether an email was opened).

Types of cookies we may use:

  • Essential (Session Cookies): Needed for core site functions and security.

  • Notice/Acceptance (Persistent Cookies): Helps remember if you’ve acknowledged cookie notices.

  • Functionality (Persistent Cookies): Helps remember preferences (like language or login behavior, if applicable).

How We Use Your Information

We may use Personal Data and Usage Data to:

  • Provide and maintain the Service

  • Monitor usage and improve performance

  • Manage accounts and registrations

  • Perform and support contracts (for products or services purchased through the Service, if applicable)

  • Communicate with you (email, phone, SMS, or similar methods) about updates, service information, or security notices

  • Share news, promotions, or information about similar offerings (unless you opt out)

  • Respond to inquiries and requests

  • Evaluate business changes such as mergers, reorganizations, or asset transfers

  • Analyze trends, marketing effectiveness, and improve our offerings and user experience

When We May Share Your Information

We may share your information in these situations:

  • With Service Providers who help us operate, analyze, or communicate through the Service

  • During business transfers, such as a merger, sale, or acquisition

  • With affiliates under common ownership/control (who must follow this Privacy Policy)

  • With business partners for certain products, services, or promotions

  • With other users, if you choose to post or share information in public areas (if available on the Service)

  • With your consent, for any other purpose you approve

How Long We Keep Your Data

We keep Personal Data only as long as needed for the purposes described in this policy, including:

  • Meeting legal requirements

  • Resolving disputes

  • Enforcing agreements and policies

Usage Data is generally kept for a shorter period, unless it is needed for security, functionality improvements, or legal compliance.

Where Your Data Is Processed

Your information may be processed at Pulse Aviation’s offices and by parties who support our operations in other locations. That means your data may be transferred to and stored in jurisdictions with different data protection laws.

When we transfer information, we take reasonable steps to ensure it is handled securely and in line with this Privacy Policy.

Disclosures for Legal or Safety Reasons

We may disclose Personal Data when necessary to:

  • Comply with laws or legal processes

  • Respond to lawful requests by public authorities (such as courts or agencies)

  • Protect Pulse Aviation’s rights or property

  • Investigate suspected wrongdoing

  • Protect the safety of our users or the public

  • Protect against legal liability

Security

We take the security of your Personal Data seriously and use commercially reasonable safeguards. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for anyone under 18. We do not knowingly collect Personal Data from children under 18. If you believe a child has provided Personal Data, please contact us and we will take steps to remove it.

In some jurisdictions, parental consent may be required before collecting or using a child’s information.

Links to Other Websites

Our Service may link to third-party websites we do not operate. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will post the updated version on this page and update the “Last updated” date.

If changes are significant, we may also notify you by email and/or by placing a prominent notice on our Service before the change becomes effective.

Contact Us

If you have questions about this Privacy Policy, contact us: